Privacy Policy
Last Updated: [Month Day, Year]
This Privacy Policy explains how [Brand Name] collects, uses, discloses, and safeguards personal information when you use [Website URL] and our Services.
1. Information We Collect
We collect information directly from you, automatically from your device, and from third parties.
1.1 Information You Provide
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Contact Forms: name, email, phone, message content, preferences.
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Mortgage Pre-Qualification Forms: estimated income, employment details, assets, liabilities, housing history, preferred price range, consent to share with a lender if you request it.
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Appointments and Showings: scheduling details, property interests.
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Communications: emails, calls, texts, and related metadata.
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Testimonials or Reviews: if you choose to submit them.
Please avoid submitting Social Security numbers or full account numbers through general forms. If such data is needed, we will use secure channels provided by lenders or title companies.
1.2 Information Collected Automatically
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Device and browser type, IP address, pages visited, referring URLs, time spent, and general location.
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Cookies and similar technologies for analytics, remembering preferences, and improving performance.
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If enabled, pixels or tags from analytics and advertising partners.
1.3 Information From Third Parties
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IDX/MLS data and property details.
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Lender, title, and service provider updates related to your transaction if you authorize sharing.
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Public records, demographic, or market information.
2. How We Use Information
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To respond to inquiries and provide the Services.
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To evaluate home search criteria and match properties.
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To facilitate mortgage pre-qualification and connect you with lenders at your request.
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To send transactional messages and, with your consent, marketing communications.
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To operate, analyze, and improve the Services, including security, debugging, and analytics.
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To comply with legal obligations and enforce our Terms.
3. Sharing and Disclosures
We share information with:
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Service Providers and Contractors: hosting, analytics, email, SMS, form processing, scheduling, and customer support.
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Lenders and Title Companies: only if you request introductions or if needed to advance a transaction.
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Professional Partners: photographers, stagers, inspectors, or contractors assisting your listing or purchase.
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Legal Authorities: when required by law or to protect rights, safety, or property.
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Business Transfers: in the event of a merger, sale, or reorganization.
We do not sell personal information for money. We may share limited data for advertising or analytics as defined under certain state privacy laws. See “Your Privacy Rights” for opt out choices.
4. Cookies and Tracking
We use cookies, pixels, and similar technologies to keep the site working, remember preferences, and understand usage. You can control cookies through your browser settings. Some features may not function if cookies are disabled.
5. Marketing Communications
With your consent, we may send emails or texts about listings, market updates, or services. You can opt out of marketing emails by clicking unsubscribe and opt out of texts by replying STOP. We will still send transactional messages about requests you initiate.
6. Data Security
We use administrative, technical, and physical safeguards designed to protect personal information. No system can be guaranteed secure. Please use strong passwords and do not send sensitive financial data through general contact forms.
7. Data Retention
We keep personal information for as long as needed to provide the Services, comply with legal obligations, resolve disputes, and enforce agreements. Typical retention periods:
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Contact inquiries and showing notes: up to 24 months.
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Transaction records: at least 7 years or as required by Florida law.
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Marketing preferences: until you opt out or delete your profile.
8. Children’s Privacy
The Services are not directed to children under 13. We do not knowingly collect personal information from children under 13.
9. Your Privacy Rights
Depending on your location, you may have the right to access, correct, delete, or receive a copy of your personal information, and to opt out of certain sharing. To submit a request, contact [[email protected]]. We will verify your identity before fulfilling a request.
California Residents
If you reside in California, see the “California Privacy Notice” below for additional disclosures and rights under the CCPA/CPRA.
10. Do Not Track
We do not respond to Do Not Track signals. You can manage cookies and advertising choices through your browser or device settings.
11. International Transfers
If you access the Services from outside the United States, you consent to processing in the United States, where laws may be different from those in your country.
12. Changes to this Policy
We may update this Privacy Policy. The “Last Updated” date will reflect changes. Continued use of the Services means you accept the updated Policy.
13. Contact Us
Questions or requests about privacy: [[email protected]] or (786) 877-4047.
California Privacy Notice (CCPA/CPRA)
Last Updated: [Month Day, Year]
This notice supplements our Privacy Policy for California residents.
1. Categories of Personal Information Collected
Identifiers, contact information, protected classification information you choose to share, commercial information, internet or network activity, approximate geolocation, professional or employment information, inferences, and sensitive personal information you choose to provide for mortgage pre-qualification.
2. Sources
Directly from you, automatically from your device, and from service providers or professional partners.
3. Business or Commercial Purposes
Providing Services, facilitating real estate transactions and mortgage pre-qualification you request, security, debugging, analytics, marketing with consent, and compliance.
4. Disclosure for Business Purposes
We disclose personal information to service providers and contractors that support the Services and to professional partners you authorize. We do not sell personal information for money. We may “share” limited data for cross-context behavioral advertising as defined by California law.
5. Your California Rights
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Right to know, access, and portability.
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Right to delete.
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Right to correct.
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Right to opt out of sale or sharing.
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Right to limit use of sensitive personal information.
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Right to nondiscrimination.
Submit requests to [[email protected]]. To opt out of sharing for advertising, adjust cookie preferences or email us with “California Opt Out” in the subject line.
6. Retention
We retain information as described in our Privacy Policy and as required by law.
7. Authorized Agents
You may designate an authorized agent to make a request on your behalf by providing written permission and verifying your identity.
